Contact Us
Our Opening Hours:
Monday 8am - 5.30pm
Tuesday 8am - 5.30pm
Wednesday 8am - 5.30pm
Thursday 8am - 5.30pm
Friday 8am - 5pm
Phone number : 032186343
Email address : admin@mmed.co.nz
Address : 112, Don Street, Invercargill 9810, Southland, New Zealand
*Closed on weekends and all public holidays*
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After Hours
Practice Plus provides same day virtual GP appointments for our enrolled patients, as an extension of our regular medical centre team. Practice Plus clinicians can access relevant health records held by our practice to support continuity of care. Practice Plus handles your health information in line with the Health Information Privacy Code. You can read their privacy policy at https://practiceplus.nz/privacy-policy
Practice Plus is available weekdays 9am to 10pm, and weekends/public holidays 8am-8pm.
Healthline
Healthline provides a 24/7 over-the-phone health service where you can speak with healthcare providers for free health advice, information and guidance. You can call them for free on 0800 611 116.
Between 8am and 8pm, it offers the Māori Pathway for culturally safe care. Simply ask to speak with a Māori clinician when you call.
Emergency?
Please dial 111 to be connected to emergency services.
Manage Your Health Online with MyIndici. We're making healthcare easier and more convenient for you.
With the MyIndici Patient Portal, you can:
Pay your account online
Request repeat prescriptions
Book GP appointments
Book nurse appointments
View your laboratory test results
Access your healthcare anytime, anywhere with MyIndici.
MyIndici Registration Process :
The registration process is quick, easy and convenient
Ask one of our Admin or Reception staff either over the phone or at the front counter to assist you with the registration process
You will need to provide a valid email address. Each whānau member must have a separate email address for registration.
You will receive a temporary password at your registered email address. You will then be prompted to reset your password to ensure your INDICI account remains secure and operates smoothly.
MyIndici Security Information :
As part of INDICI’s commitment to provide a secure and trustworthy platform, INDICI has implemented SIEM solution. This represents the latest in security architecture technology, ensuring a robust environment for patients and providers.
Phone lines
We have a well-established and efficient communication system in place to ensure patients can easily connect with us for their needs and requests.
When calling our Practice:
Press 1 – Prescription Requests : Patients can request repeat prescriptions and leave a detailed voicemail, including the medication required and the preferred pharmacy for collection or delivery.
Press 2 – Reception Team : Patients can speak directly with our reception team for appointment bookings, travel consultations, general information, and any other enquiries.
Press 3 – Practice & Operations Manager : Patients can contact the Practice & Operations Manager for any concerns, our policies & procedures, GP internal transfers, operations, staffs, feedback, or practice-related matters.
Press 4 – Health Providers : This option is available for healthcare providers and organisations such as rest homes, hospitals, and St John services requiring communication with our team.
We receive a high volume of calls every day, with over 3,000 calls received each month. To support our patients, we have a dedicated team available throughout our operating hours to manage incoming calls and provide assistance wherever possible