Health Portal-MYINDICI

Manage Your Health Online with MyIndici. We're making healthcare easier and more convenient for you.

With the MyIndici Patient Portal, you can:

  • Pay your account online

  • Request repeat prescriptions

  • Book GP appointments

  • Book nurse appointments

  • View your laboratory test results

Access your healthcare anytime, anywhere with MyIndici.

MyIndici Registration Process :

The registration process is quick, easy and convenient

  • Ask one of our Admin or Reception staff either over the phone or at the front counter to assist you with the registration process

  • You will need to provide a valid email address. Each whānau member must have a separate email address for registration.

  • You will receive a temporary password at your registered email address. You will then be prompted to reset your password to ensure your INDICI account remains secure and operates smoothly.

MyIndici Security Information :

As part of INDICI’s commitment to provide a secure and trustworthy platform, INDICI has implemented SIEM solution. This represents the latest in security architecture technology, ensuring a robust environment for patients and providers.

MYINDICI PORTAL

Communication Channel

We have a well-established and efficient communication system in place to ensure patients can easily connect with us for their needs and requests.

When calling our Practice:

  • Press 1 – Prescription Requests : Patients can request repeat prescriptions and leave a detailed voicemail, including the medication required and the preferred pharmacy for collection or delivery.

  • Press 2 – Reception Team : Patients can speak directly with our reception team for appointment bookings, travel consultations, general information, and any other enquiries.

  • Press 3 – Practice Manager : Patients can contact the Practice Manager for any concerns, internal transfers, operations, staffs, feedback, or practice-related matters.

  • Press 4 – Health Providers : This option is available for healthcare providers and organisations such as rest homes, hospitals, and St John services requiring communication with our team.

We receive a high volume of calls every day, with over 3,000 calls received each month. To support our patients, we have a dedicated team available throughout our operating hours to manage incoming calls and provide assistance wherever possible